Overview
COLA Cloud is committed to respecting your privacy and complying with applicable laws. "Personal information" encompasses data identifying individuals, including names, addresses, payment details, and device/usage information. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Information You Provide
We collect information you knowingly provide when using our services, including:
- Account Information: Name and email address when you register
- Payment Information: Billing details processed securely through Stripe
- Contact Information: Information you provide when contacting us
Information Collected Automatically
Our servers automatically log standard web browser data when you access our services:
- Log Data: IP address, browser type and version, pages visited, time and date of visit
- Device Information: Operating system, device type, screen resolution
- Transaction Data: Records of your interactions with the platform
How We Use Your Information
We collect information only when reasonably necessary to provide our services. Uses include:
- Providing core platform features and functionality
- Delivering products and services you request
- Communicating with you about your account and our services
- Conducting analytics and business development
- Enabling website and application access
- Processing payments and subscriptions
Data Security
COLA Cloud protects your information within commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is 100% secure.
You are responsible for maintaining the security of your password and account credentials.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy. Account information persists while your account is active. Other data is deleted or anonymized when no longer needed, except when legally required for compliance or archival purposes.
Children's Privacy
COLA Cloud does not target users under 13 and does not knowingly collect information from children under this age.
Third-Party Disclosures
We may share information with:
- Third-party service providers (IT, hosting, analytics, payment processors)
- Employees and contractors who need access to perform their duties
- Credit agencies, courts, or regulatory bodies when required by law
- Acquiring entities in the event of a business transfer
Current Third-Party Services: Google Analytics (analytics) and Stripe (payment processing).
International Transfers
Personal information is stored and processed in the United States. When information is transferred internationally, COLA Cloud complies with applicable law and maintains privacy protections consistent with this policy.
Your Rights
Depending on your location, you may have the right to:
- Access: Request details about the personal information we hold
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
COLA Cloud will not discriminate against users exercising their privacy rights. To exercise these rights, contact us at [email protected].
Cookies
COLA Cloud uses cookies to understand site usage and serve content matching user preferences. You may decline cookies through your browser settings, though this may affect site functionality.
Business Transfers
If COLA Cloud is acquired or ceases operations, personal information may be transferred to acquiring parties, who may use it in accordance with this policy.
External Links
This site may contain links to external websites. COLA Cloud is not responsible for the privacy practices or content of external sites.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, and shared
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
In the past 12 months, COLA Cloud collected identifiers such as name, email address, IP address, and account identifiers.
To make a request, email us with "Privacy Rights Request" in the subject line, including your name, address, and specific request.
Policy Changes
COLA Cloud may modify this policy at its discretion. Significant changes will be communicated to users. Continued use of our services after changes constitutes acceptance of the modified policy.
Contact
For questions about this Privacy Policy, please contact us at [email protected].